Privacy policy

Last updated 22 June 2020

Greengage Ventures ("Greengage") respects your privacy and is committed to its protection. We will endeavour to collect and use personal data only to the extent that it may be needed for Greengage to deliver its products, services and website (the “Website”) (together, our “Services”).

In this policy, the terms “we”, “us” and “our” refer to Greengage. The terms “you” and “your” refer to the user of the Website.

This policy sets out the basis on which we will process any personal data we collect from you. Please read it carefully. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.


Consent

By using the Greengage Website you consent to the use of your personal data in the manner set out in this privacy policy. Each time you use the Website you agree that the privacy policy current at that time shall apply to all data we hold about you.

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What is personal data?

Your personal data includes information such as your:

  • Name
  • Address
  • Telephone number
  • Date of birth
  • Email address


And any other data collected that could, directly or indirectly, be used to identify you.

What personal data do we collect and how do we use it?

We may collect and process the following data about you:

  • Information that you provide to us by filling in forms on the Website, including to sign up for Greengage's email mailing list or newsletters
  • Details of any transactions you carry out or any orders you make through the Website or on third party platforms used by Greengage such as Eventbrite
  • If you contact us, we may keep a record of our correspondence, including when you report a problem with the Website, provide feedback regarding any of our Services, or apply for a job or volunteer position at Greengage
  • We may also ask you to complete surveys on our Services for market research purposes and collect your answers to these surveys. These surveys are not compulsory and you do not have to respond to them.


We use this data for the purposes of delivering the Services and providing you with prompt and helpful customer service. In particular, we use your personal data to:

  • Provide you with news and updates on our Services, including updates on our Website, and any changes in our policies, procedures or Terms and Conditions;
  • Contact you for feedback about our Services;
  • Complete your purchases;
  • Process your payments (which may include credit checks and collection);
  • Contact you for marketing and promotional purposes, unless you have indicated that you do not wish to be contacted for these purposes.


We may also collect certain data automatically, including but not limited to details of your visits to the Website, your IP address, operating system and browser type. This information is aggregated and does not identify any individual.

Opt out

We will give you the opportunity to opt out of receiving direct marketing communications from Greengage. We will also give you the opportunity to unsubscribe from receiving such communications once you have opted in. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Policy unless you take affirmative action to indicate that you do not consent, either by unsubscribing or by contacting us at hello@greengageventures.com

Cookie policy

A cookie is a small text file that is sent to your browser from a website and stored on your computer’s hard drive. When you visit the Website, a cookie will be downloaded to your computer. This may be used by Greengage to maintain your user session, control access to certain features such as your password and account, to customise content areas or analyse website activity and user behaviour. You can use your web browser’s settings to notify you whenever a cookie is set, or to disallow cookies. However, please note that by prohibiting the use of cookies, you will restrict your access to certain content and features of the Website.

Third parties

The Website may include links to third party websites. Greengage cannot be responsible for the privacy policies or practices of such other websites. We recommend that you read the privacy policy of each site you visit.


Cookies may also be issued by third party websites that you enter through links from our Website. Please refer to the privacy policy of these websites for information on how these cookies will be used.

Data security and retention

As with all information transmitted over the Internet, security cannot be guaranteed. Any transmission is at your own risk. Once we have received your information, we will take reasonable precautions to try to prevent unauthorised access.


Greengage will retain personal data only for as long as necessary to provide the Services you have requested and, thereafter, only for legitimate legal or business purposes, including:

  • As mandated by law, contract or similar obligations applicable to our business operations;
  • To preserve, resolve, defend or enforce our legal or contractual rights;
  • As necessary to maintain accurate business and financial records.

Data transfer, sharing and disclosure

We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. We will take reasonable steps to ensure that your data is treated in accordance with this policy by any party with whom it is shared.


If we collect information from you in connection with a co-branded offer or competition, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe any options you have in regards to the use and/or sharing of your personal data with a co-branded partner, as well as how to exercise those options.


We may disclose personal data if we believe in good faith that we are required to do so by law, regulation, court order or process, in connection with litigation, to prevent or stop illegal activity, or to protect our property and rights, or the property and rights of a third party, to protect the safety of the public or any person.


By providing your personal data to us, you agree to any such transfer, sharing, disclosure and processing of that personal data, as described above.

Access to your data

You may correct, amend, or delete your personal data by emailing us at hello@greengageventures.com


You also have a right to access a copy of the personal data we hold about you. Any request may be subject to a fee to meet our costs in responding to such a request.

Contact

If you have any queries regarding this Privacy Policy or for general enquiries, problems or comments relating to the use of our site, or if you wish to opt out of marketing mailings, please contact Greengage Ventures Limited 81 Curtain Road, Unit C, London, United Kingdom, EC2A 3AG hello@greengageventures.com